Refund & Cancellation Policy

Last Updated: March 2025

At DP Smart Ads, we are committed to providing high-quality Google Ads management services. Our goal is to help businesses generate leads and maximize their return on investment. To ensure transparency, we have outlined our Refund & Cancellation Policy below.

1. Cancellation Policy

• Clients can cancel their subscription or service at any time by providing a 15-day written notice via email to sales@dp-smartads.in.

• For month-to-month plans, services will continue until the end of the current billing cycle.

• For prepaid or long-term contracts, cancellation requests will be reviewed on a case-by-case basis.

2. Refund Policy

Since our services involve time, expertise, and ad spend management, we have a no-refund policy for the following:

• Work already completed or campaigns already managed.

• Google Ads spend (ad budget paid directly to Google is non-refundable).

• Setup fees, consultation charges, or strategy sessions.

Refund Exceptions

Refunds may be considered in the following cases:

• If we fail to launch your campaign within 10 business days of onboarding (due to reasons on our end).

• If you qualify for our lead guarantee (4+ leads in Starter, 10+ in Growth & Premium Plans) and do not receive the promised number of leads. In this case, we will either work for free until the leads are delivered or offer a partial refund.

3. Modifications & Updates

DP Smart Ads reserves the right to modify this policy at any time. Any changes will be updated on this page, and continued use of our services after updates implies acceptance of the revised policy.

4. Contact Us

For cancellation requests or refund inquiries, contact us at:
📧 Email: sales@dp-smartads.in
📞 Phone: +91 85550 38028